Frequently Asked Questions
How does the BedJet work?
The BedJet is a forced-air cooling, heating, and climate control system designed just for your bed at home. BedJet technology utilizes a gentle flow of air blown directly into your bedding to provide rapid cooling and heating comfort. The BedJet attaches as an accessory device to any size bed with any type mattress, and works with your existing bedding. The BedJet base unit is intended to be installed underneath the bed or at the foot of the bed. BedJet cools and heats your bedding while keeping all electricity safely out of the sheets.
Is my BedJet covered by a Warranty?
All BedJet orders through official sales channels come with a Comprehensive 2-Year BedJet Owner's Warranty that begins the day your order is delivered. This covers the BedJet unit itself as well as all accessory parts included in the box.
How much noise does the BedJet make?
The BedJet Climate Control System has patented acoustic damping technology built into the base unit and is one of the quietest sources of air delivered of any consumer appliance. The BedJet is far quieter than any bedroom window fan or air conditioner when used on typical settings of low and medium (measured at 38dB to 39dB). The noise is a very soothing background white noise and similar to your household HVAC register. Our high and Turbo bed warming settings are extremely powerful and do generate more noticeable noise, but Turbo-heat mode is limited to running for a maximum of 10 minutes. Turbo-heat is just too powerful for all night sleeping but it feels great when you get in—no other product can warm the bed by 30° in five minutes like the BedJet!
Does the BedJet require maintenance?
The BedJet is an extremely low maintenance machine. The only regular maintenance that should be done is removing and cleaning the air filter: check on it every three months, or more often if you have pets. The BedJet has a lifetime washable air filter located in the air intake grille. Just press the FILTER buttons on either side of the BedJet’s air intake area to release the grille, remove the filter and rinse it in the sink, let dry, and replace. Easy peasy lemon squeezy!
Will the BedJet work with an adjustable bed?
The BedJet will work with most adjustable beds—our air hose can expand and compress for this reason! The flexibility of the air hose enables it to keep the air nozzle in place as the foot of your bed articulates up and down. Check beneath your adjustable bed frame to find an area with a vertical clearance of 6" throughout the full articulation range of your bed frame to make sure the BedJet won't get crushed.
Will the BedJet save me money on my utility bills?
Yes! Why heat or cool the whole house at night when all you care about for those 8 hours is the temperature between the sheets? Using the BedJet lets you reduce your whole-home heating/cooling thermostat settings at night while still being happy and comfortable in your climate-controlled bed. According to the Department of Energy, for every degree you lower the thermostat, you save 4% on your utility bills! In fact, we’ve had several customers tell us that their BedJet paid for itself within a year in energy bill savings.
What if I don’t like it?
With over 7,500 five-star reviews on our products, we’re pretty confident you’ll love your BedJet. But we also understand that everyone sleeps differently, so if you don’t feel our products are the right fit for you, contact our Customer Care Team (info@bedjet.com or 401-404-5250) within 60 days of receiving your BedJet to initiate a return. We’ll cover the return shipping and you’ll get a full refund with zero restocking fees.